Please check back here for updates on the impacts of COVID-19 on our resort and your stay:
- Based on occupancy demands, all three towers in the property are being used
- Lobby is open with signage limiting visitors to 1 person/party, plexiglass shielding is in place at the front desk, and all staff on site are wearing masks during their shift
- Additional conditional processes in place
- Maintenance/Housekeeping will only go into a unit if vacated by the guest
- Housekeeping supplies dropped off contactless
- Contactless check out via key drops and e-mailed receipts
- Pool is open with limited, socially distanced pool furniture in place
- Playground, fitness center, activity room and business center are still closed
- Osceola County is currently in Phase 2 of the State’s Plan for Florida’s Recovery. The most recent update allows the following:
- Restaurants will be allowed to re-open at 50% indoors and at full capacity outside with proper social distancing
- Bars were originally allowed to reopen, but have since been closed again
- Retail establishments and gyms may operate at full capacity
- Entertainment venues such as movie theaters and bowling alleys can operate at 50% capacity
- Tattoo parlors, tanning salons and other personal service business can also reopen as long as they adhere to guidance from the Florida Department of Health
- Osceola County Executive Order requiring face coverings for all people in any public place remains in effect.
Effective January 26, 2021 travelers arriving in the U.S. must get tested for COVID-19 no more than 3 days before departing to the United States and show a negative test result to the airline before boarding OR 2) show documentation of recent recovery from COVID-19 to the airline before boarding.
This new order applies to all air passengers — including U.S. citizens and legal permanent residents — aged 2 years and older. It also applies regardless of the length of time spent outside of the United States.
Acceptable documentation of recovery from COVID-19 includes both a positive viral test result within 3 months of travel (or the time period specified in current CDC guidance) AND a letter from a healthcare provider or public health official stating that the passenger is cleared to end isolation.
Passengers who have tested positive for COVID-19 will need to delay their travel until they meet the criteria to end isolation; learn more here.
Need more information? Visit this FAQ page at CDC.gov.