COVID-19 Update

Please check back here for updates on the impacts of COVID-19 on our resort and your stay:

Resort Opening

  • Based on occupancy demands, all three towers in the property are being used
  • Lobby is open with signage limiting visitors to 1 person/party, plexiglass shielding is in place at the front desk, and all staff on site are wearing masks during their shift
  • Additional conditional processes in place
    • Maintenance/Housekeeping will only go into a unit if vacated by the guest
    • Housekeeping supplies dropped off contactless
    • Contactless check out via key drops and e-mailed receipts

 

Resort Amenities

  • Pool is open with limited, socially distanced pool furniture in place
  • Playground, fitness center, activity room and business center are still closed

 

Local Area

  • Osceola County is currently in Phase 2 of the State’s Plan for Florida’s Recovery. The most recent update allows the following:
    • Restaurants will be allowed to re-open at 50% indoors and at full capacity outside with proper social distancing
      • Bars were originally allowed to reopen, but have since been closed again
    • Retail establishments and gyms may operate at full capacity
    • Entertainment venues such as movie theaters and bowling alleys can operate at 50% capacity
    • Tattoo parlors, tanning salons and other personal service business can also reopen as long as they adhere to guidance from the Florida Department of Health
  • Osceola County Executive Order requiring face coverings for all people in any public place remains in effect.

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From check in to check out our stay was perfect! Beds and pillows were comfy, unit was clean and spacious, pool and pool area were nicely kept and my daughter loved the playground. We will be returning for all of our Disney trips.

From check in to check out our stay was perfect! Beds and pillows were comfy, unit was clean and spacious, pool and pool area were nicely kept and my daughter loved the playground. We will be returning for all of our Disney trips.

From check in to check out our stay was perfect! Beds and pillows were comfy, unit was clean and spacious, pool and pool area were nicely kept and my daughter loved the playground. We will be returning for all of our Disney trips.

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